PRINT SHOP FAQ
WHEN WILL I RECEIVE MY ITEM?
We do a print and shipping run once a week.
Delivery times will vary depending on your location and chosen shipping method. You’ll get an email from us when your order ships.
IF YOU ARE SHIPPING INTERNATIONALLY, BE PREPARED FOR EXTRA FEES AND DELAYS
Our international shipping charges do not include the destination country’s duty, tax or customs fees. If applicable, these will be assessed upon delivery. We can not and will not falsely report on an item’s value to help you avoid these fees.
Estimated delivery times are not guarantees and items will sometimes get tied up in customs for weeks.
PLEASE CONTACT US IMMEDIATELY ABOUT LOST OR DAMAGED ITEMS
Keep all original packing materials as they may be needed for insurance investigation purposes. Email firstname.lastname@example.org to let us know about any damage ASAP. If possible, include pictures. We’ll be in touch with next steps.
If you’re not completely satisfied, call or email us to arrange a return within 30 days. All returns are subject to a 15% re-stocking fee and you will be liable for return postage costs.
We reserve the right to refuse service and/or limit quantities to anyone at our discretion.
Information you provide to Lornastration through the ordering process will only be used to keep you up-to-date with your order’s progress and to contact you if there are any issues.
Subscribers to the Lornastration mailing list will only receive Lornastration related announcements, and may unsubscribe at any time.
We’ll never, ever, ever sell or otherwise give out information to a third party.